Shipping policy
Thank you for shopping with IffisTouch. We are committed to delivering your skincare products safely and on time. Please review our shipping policy below.
1. Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or public holidays
- You will receive a confirmation email once your order has been placed
- A tracking number will be provided once your order has been shipped
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location.
Estimated Delivery Times:
- Local Shipping (Within Pakistan): 3–7 business days
- International Shipping: 7–15 business days (if applicable)
Delivery times may vary depending on your location and external factors such as courier delays.
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates to appear.
4. Delays
While we strive to deliver your order on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier service issues
IffisTouch is not responsible for delays caused by shipping carriers.
5. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Lost or Stolen Packages
IffisTouch is not liable for lost or stolen packages confirmed as delivered by the courier. If this occurs, please contact the shipping carrier directly.
7. International Shipping (If Applicable)
- Customers are responsible for any customs duties, taxes, or import fees
- Delivery times may be longer due to customs processing
8. Contact Us
If you have any questions about your order or shipping, please contact us:
IffisTouch
Email: iffistouch@gmail.com
Phone: +92 325 9744541
